These Terms & Conditions constitute the legally binding agreement between you and novibet governing all use of our online casino and sports betting platform. Please read them carefully before creating an account or placing any wager. By accessing novibet, you confirm that you accept these terms in full.
At a Glance
The sections below provide the full legal text. These six cards summarise the most important obligations and entitlements — but they do not replace the full terms.
Access to novibet is strictly restricted to individuals who are 18 years of age or older. novibet conducts mandatory age verification on all accounts. Any account found to belong to a minor will be closed immediately and all associated funds will be withheld pending investigation.
Each player may hold only one registered account on novibet. Operating multiple accounts, whether under the same or different identities, constitutes a material breach of these Terms & Conditions and will result in all accounts being permanently closed and balances forfeited.
All bonuses and promotional offers are subject to wagering requirements, minimum odds, game contribution rates, and time limits that are published on the relevant promotion page. Bonuses cannot be withdrawn until the applicable wagering requirement has been fully met.
All deposits and withdrawals must be made using a payment method registered in your own name. Third-party payments are strictly prohibited. novibet reserves the right to request documentary evidence of payment method ownership before processing any withdrawal request.
You are solely responsible for maintaining the confidentiality of your account credentials. novibet will not be liable for any losses arising from unauthorised account access where you have failed to keep your login details secure. Report any suspected breach to support immediately.
novibet reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address on their account. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.
These Terms & Conditions ("Agreement") govern your access to and use of the novibet online gaming platform, accessible at https://novibet.vu ("the Platform"). By registering an account, logging in to an existing account, or otherwise accessing any part of the Platform, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement in its entirety.
If you do not agree with any provision of this Agreement, you must not use the Platform. Your continued use of novibet following any amendment to these Terms & Conditions constitutes your acceptance of the amended Agreement. novibet recommends that you review this page periodically to remain informed of the current terms.
This Agreement, together with novibet's Privacy Policy, Responsible Gaming Policy, and any applicable Bonus Terms published on the Platform from time to time, constitutes the entire agreement between you and novibet with respect to your use of the Platform and supersedes all prior agreements, representations, and understandings of any nature.
Important Notice for Bangladesh Players: novibet is an entertainment platform. Online gambling involves risk. Please ensure you understand all applicable risks before wagering real money. For guidance on managing your gambling activity responsibly, visit our Responsible Gaming page.
Access to novibet is available only to individuals who satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout their use of the Platform:
novibet conducts mandatory age and identity verification on all registered accounts. You may be required to submit documentary evidence of your age and identity at any time, including but not limited to a valid national identity card, passport, or driving licence. Access to deposit, withdrawal, and real-money gaming functionality will remain restricted until verification is satisfactorily completed.
Where novibet has reasonable grounds to believe that a registered account holder does not meet the minimum age requirement of 18 years, novibet will immediately suspend the account pending investigation. If investigation confirms that the account holder was under 18 at any point during their use of the Platform, the account will be permanently closed, all wagers placed will be voided, all winnings will be forfeited, and any deposited funds will be returned to the payment source after deducting any amounts paid out in error.
18+ Only. Underage gambling is illegal and harmful. If you are aware of a minor attempting to access novibet, please contact us immediately at [email protected]. Parental controls and filtering software can be used to prevent minors from accessing gambling websites.
To access real-money gaming features on novibet, you must register a personal account by providing accurate, complete, and current information as requested during the registration process. You agree to notify novibet promptly of any changes to your registration information by updating your account profile or contacting our support team.
Each individual is permitted to hold only one registered account on the Platform. The creation of multiple accounts by the same individual — whether under the same name, different names, different email addresses, or different payment methods — is strictly prohibited and constitutes a material breach of this Agreement. Where multiple accounts are identified, novibet reserves the right to close all associated accounts, void all wagers, and forfeit all account balances.
You are solely responsible for maintaining the confidentiality and security of your account username, password, and any other authentication credentials associated with your novibet account. You must not share your account credentials with any other person or permit any other person to access or use your account.
novibet will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You agree to notify novibet immediately at [email protected] if you suspect that your account has been accessed without your authorisation. novibet reserves the right to suspend any account where unauthorised access is suspected, pending a security investigation.
All information provided during registration and throughout your use of the Platform must be truthful, accurate, and kept up to date. The provision of false, misleading, or fraudulent information constitutes grounds for immediate account closure and forfeiture of all account balances. novibet reserves the right to request updated documentation to verify the continued accuracy of your account information at any time.
novibet accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, and Upay. Additional payment methods may be made available from time to time and will be listed on the Platform's deposit page. The minimum deposit amount is ৳200. novibet does not charge a platform fee on deposits made via any of the supported payment methods, although your payment provider may apply its own transaction charges.
Withdrawal requests submitted by verified account holders are typically processed within 15 minutes of approval. The minimum withdrawal amount is ৳500. All withdrawals will be returned to the same payment method used for the original deposit, subject to verification requirements. novibet reserves the right to conduct additional identity and payment verification checks before approving any withdrawal.
novibet reserves the right to delay or withhold processing of a withdrawal where: (a) the account has not completed the required identity verification process; (b) the withdrawal would reduce the account balance below the amount required to satisfy an outstanding bonus wagering requirement; (c) novibet has reasonable grounds to suspect fraud, money laundering, or breach of these Terms & Conditions; or (d) a chargeback or payment dispute has been raised in relation to a prior deposit.
All account balances, deposits, and withdrawals on novibet are denominated in Bangladeshi Taka (৳ / BDT). novibet does not currently offer multi-currency accounts. Currency conversion charges may apply where your payment provider processes the transaction in a different base currency.
You must only deposit funds from a payment source that is registered in your own name. Third-party deposits — where the payment source belongs to another individual — are strictly prohibited. novibet will not process withdrawals to a payment destination that differs from the original deposit source without documented justification and management approval. Any attempt to use the Platform for money laundering, fraud, or financial crime will be reported to the relevant authorities and will result in immediate permanent account closure and forfeiture of all balances.
novibet offers a range of bonuses and promotional offers to eligible registered players from time to time. All bonuses are subject to specific terms, which are published on the relevant promotion page on the Platform and form part of this Agreement. In the event of any conflict between these general Terms & Conditions and the specific terms of a promotion, the specific promotion terms shall prevail.
The following general principles apply to all bonuses offered by novibet unless expressly stated otherwise in the specific promotion terms:
All sports bets placed on novibet are subject to the specific betting rules published on the Platform for each sport and market type. novibet reserves the right to void any bet where: (a) the bet was placed on an event or market that was incorrectly priced due to a manifest error; (b) the outcome of the event was already known at the time the bet was placed; (c) the bet was placed in violation of these Terms & Conditions or in connection with match-fixing or corrupt activity.
In-play betting markets are offered subject to availability and may be suspended or closed at any time at novibet's discretion. novibet will not be liable for any bets that could not be placed due to market suspension.
All casino games available on novibet — including slots, live casino, crash games, and fishing arcade titles — are provided by third-party game studios including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each game are determined by the game studio and are accessible within the game interface. novibet does not control or modify the outcomes of third-party casino games, which use independently certified random number generators.
Published return-to-player (RTP) percentages are theoretical long-term averages and do not guarantee individual session outcomes. novibet accepts no liability for losses incurred through normal gaming outcomes, technical malfunctions within third-party game software, or a player's misunderstanding of game rules.
In the event of a manifest error in the display of odds, game outcomes, account balances, or promotional offers — whether caused by human error, system fault, or third-party data feed failure — novibet reserves the right to void affected transactions and restore account balances to their pre-error state. novibet will not be liable for any loss suffered by a player as a result of a manifest error, and players may not seek to exploit manifest errors in bad faith.
By using the novibet Platform, you agree that you will not engage in any of the following prohibited activities:
novibet reserves the right to investigate any account where prohibited conduct is suspected. Where a violation is confirmed, novibet may take any or all of the following actions: immediately suspend or permanently close the account; void all open and settled bets; forfeit the entire account balance; withhold pending withdrawal requests; and/or report the matter to the relevant law enforcement or regulatory authorities.
novibet reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where novibet has reasonable grounds to believe that: (a) the account holder has breached any provision of these Terms & Conditions; (b) the account is being used for fraudulent, criminal, or abusive purposes; (c) the account holder does not meet the eligibility criteria set out in Section 2; or (d) continued operation of the account poses a risk to the integrity of the Platform or the interests of other players.
Where an account is closed by novibet for breach of these Terms & Conditions, the account balance may be forfeited in full. Where closure is due to circumstances outside the player's control (for example, novibet withdrawing from a market), any verified account balance will be returned to the player's registered payment method within 10 business days.
You may request voluntary closure of your novibet account at any time by contacting our support team at [email protected]. If you wish to close your account as part of a responsible gaming self-exclusion, please state this clearly in your request so that your details can be added to our self-exclusion register and you can be referred to appropriate support resources.
Self-exclusion periods available on novibet are: 30 days, 90 days, 6 months, 1 year, and permanent. Self-exclusion takes effect immediately upon confirmation and cannot be reversed before the elected exclusion period has expired. Players who have self-excluded must not attempt to open new accounts on the Platform during the exclusion period. For more information on responsible gaming tools, please visit our Responsible Gaming page.
An account is considered dormant where no login activity has been recorded for a continuous period of 12 months or more. novibet will notify you by email to the address on record before any dormancy policy is applied to your account. Following the applicable notice period, a dormancy administration fee of ৳200 per month may be deducted from the dormant account balance until either the balance reaches zero or the account is reactivated by the account holder. To reactivate a dormant account, simply log in and contact support to confirm your identity.
Our support team is available 24/7 in English. Average live chat response time is under 3 minutes.
All player data and transactions are protected by 256-bit SSL encryption. 18+ only. Gamble responsibly.
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